Where do you ship?
We currently focus on shipping within the United States.
How long does shipping take?
Orders are typically processed within 1–3 business days. Estimated standard delivery is generally 7–15 days after processing. Delivery estimates can vary by destination, carrier, holidays, weather, or other circumstances outside our control.
Do you offer free shipping?
Standard shipping is free when shown as free at checkout. Any optional upgraded shipping methods and their prices will be displayed before you complete your order.
How do I track my order?
When tracking becomes available, we’ll send it to the email address used at checkout. You can also visit our Order Tracking page for guidance.
Can I change or cancel my order?
Email contact@grabrush.com as soon as possible. We’ll do our best to help, but once an order has entered processing or fulfillment, changes or cancellations may not be possible.
What if my item arrives damaged or incorrect?
Email contact@grabrush.com promptly with your order number and clear photos of the item and packaging so we can review the issue.
What is your return window?
Eligible items may be returned within 30 days of delivery. Please review our Refund & Return Policy for eligibility, exclusions, and instructions before sending anything back.